This property has taken extra health and hygiene measures to ensure that your safety is their priority
To make your time at Residence Wollzeile as comfortable as possible, you may order in-house deliveries online or by telephone before arrival or during your stay.
ADAPTOR / TRANSFORMER
Available from the Manager on Duty
Individual controls are located in your apartment to control the heating and fan coil.
Guests love our amenities at Residence Wollzeile. Blankets, towels, coffee makers and more may be purchased from the Manager on Duty.
There is an ATM machine located next to the Residence at Anadi Bank, Wollzeile 19
AUDIO VISUAL REQUIREMENTS
Please contact the Manager on Duty.
Subject to limited numbers, free of charge.
Please dial our Manager on Duty +43 1 890 7877
Banking hours are generally Monday to Friday 10:00 a.m. to 6:00 p.m. The closest bank is Anadi Bank, Wollzeile 19 in 1010 Wien.
The following packages are available and can be booked online or ordered from the Manager on Duty:
Standard Bar Package
Wine and Champagne Package
1 bottle white wine
1 bottle red wine
½ Moet & Chandon Champagne
A Viennese Breakfast Basket can be ordered with the Manager on Duty. This will be left in front of your apartment from 8:00 am. Café Diglas opposite the Residence also serves breakfast.
Business and Secretarial Service is available on request. Please contact the Manager on Duty at +43 1 890 7877 for further information and cost per hour.
For Meetings at your apartment, please call the Manger on Duty, who is available to advise you on setting things up, technical requirements and catering for your guests.
The nearest car rental SIXT is at the Hilton Hotel, just a 10 minute walk from the Residence.
The hotel residence offers the very best in catering expertise and the finest facilities. If you are planning a party, wedding, banquet, meeting or any special occasion, please contact the Manager on duty.
Check-out time is 11:00 a.m. Late check-out is available on request, subject to availability. Please contact the Manager on duty.
Your apartment is equipped with a Nespresso coffee machine and a kettle. A selection of Nespresso capsules and speciality teas can be ordered online or from the Manager on Duty.
All Major credit cards are accepted. For other credit arrangements, please contact our Manager on Duty at +43 1 890 7877
DENTIST OR DOCTOR
Hotelarzt - docaroundtheclock®
+43 (0) 664 144 9 144
The tap water in the 1st district is of the highest quality and comes from the mountains near Vienna.
DRY-CLEANING AND LAUNDRY
Laundry bags and forms are located in the cupboards in your room. Same day service (in by 9 a.m./back by 5 p.m.) is offered Monday to Friday only.
To ensure your safety and comfort, please read the Security/Safety section in this directory along with the Evacuation Instructions on the back of your guest room door. Please see the Emergency Phone list in the Security/Safety section.
A first aid kit is available from the Manager on Duty.
FITNESS, HOLMES PLACE
Residence Wollzeile partners with Holmes Place to offer you state of the art fitness facilities.
Address: Wipplingerstraße 30, 1010 Wien, a 15-minute walk from the Residence.
Holmes Place, Börseplatz. Hours: Monday to Friday 6:30 am to 11:00 pm; Saturday and Sunday 9:00 am to 10:00 pm
FOREIGN CURRENCY EXCHANGE
At all of the major banks.
Hair dryers are available in all bathrooms.
Please call the Manager on Duty at +43 1 890 7877 if you require additional blankets, feather pillows, cots and other services such as “Lost and Found".
Available in all apartments
Ironing Service can be ordered at € 20,00 per hour. Please contact the Manager on Duty
Should you lose your key, please immediately notify the Duty Manager so that your lock may be re-coded. Please return your key to the Duty Manager upon check-out. A fee fo € 150.- will be charged to the guests bill in case of key loss.
Please refer to Dry-cleaning and Laundry Service.
Please call the Manager on Duty +43 1 890 7877
LOST AND FOUND
Please call the Manager on Duty +43 1 890 787
If something is not in working order, please call the Manager on Duty +43 1 890 7877
The very best in catering expertise and finest facilities are available. If you are planning a party, wedding, banquet, meeting or any special occasion, please contact our Manager on Duty +43 1 890 7877
Local and international newspapers can be ordered from the Manager on Duty and will be delivered to your apartment. Please call the Manager on Duty or chat your message.
The hotel residence is a non-smoking building. Should anyone smoke in the apartment an additional € 100 charge will be applied to your account for the cost of a deep clean. We hope you will respect the fact that many individuals today have severe allergies. Thank you for your cooperation.
In case of fire caused by a guest we will charge € 1.000.- to the guests bill.
A smoking area is available in the inner courtyard of the building.
Parking at the front of the building is only possible for unloading luggage. We recommend parking nearby at BOE Garage Cobdengasse, Cobdengasse 2, 1010 Wien.
Dogs and small pets are allowed at a daily rate of € 25,00. For long-stay guests, we charge a weekly fee of € 30,00.
Available at the Fitness Club Holmes Place.
JOGGING IN STADTPARK
Only a short walk from Residence Wollzeile is “Stadtpark” – a wonderful park in the middle of the city, perfect for a light run in beautiful Viennese nature.
Outgoing mail may be left with the Manager on Duty. The nearest post office is located at Fleischmarkt 19, 1010 Wien.
PRIVATE DINING, RECEPTIONS AND MEETINGS
If you are planning any event in your apartment, the team at Residence Wollzeile can provide bespoke, first class catering. Please contact the Manager on Duty at +43 1 890 7877
RELIGIOUS SERVICES IN 1010 DISTRICT VIENNA
Religious Services in 1010 District Vienna
|Catholic Church||St Maria Rotunda
Sunday 10:00 am
|Catholic Church||Jesuit Church
Sunday 10:30 am
Sunday 10:00 am
|Catholic Church||St. Stephens Cathedral
Sunday 10:15 am
Shabbat 9 a.m.
|Islamic Centre||Masjid Al-Hidayah||Praterstrasse||52|
There is no Restaurant available in the hotel residence. For your convenience, we have recommended a selection of restaurants in the area. Please see our suggestions at LIVE LIKE A LOCAL.
Safety deposits are available in all apartments. The hotel management is not responsible for any valuables left unattended in your room.
Please refer to the Business Service.
Your safety and security are of the utmost concern to those of us who welcome you as our guest. Please familiarize yourself with the Safety guidelines provided. If a security need arises, please contact the Manager on Duty at +43 1 890 7877 or the Emergency Number +43 676 6666 302 after office hours (8pm to 8am) for immediate attention.
You are right in the middle of the best shopping area in Vienna. Please see our recommendations in section LIVE LIKE A LOCAL.
Please dial +43 1 31 300 for a taxi, the nearest taxi rank is only a few steps away
Located at Albertinaplatz, 1010 Wien, they can tell you everything you need to know about what to see and where to visit in Vienna. Telephone +43-1-24555 for information and opening hours daily 09.00 am to 07:00 pm www.wien.info
TRAINS TO THE AIRPORT
The CAT (City Airport Train) Rail Station is located at the central underground railway junction Bahnhof Wien Mitte/Landstraße, within walking distance from the Residence. Check-In is possible 24 hours until 75 minutes before departure. Daily till 9 pm
For further information please see: http://www.cityairporttrain.com
VIENNA CARD • OFFICIAL CITY CARD
More than 210 discounts at museums and tourist sites, theatres and concerts, in shops, cafés, restaurants, the ‘Heurige’ wine taverns, and free travel on Vienna's public transport system for 48 or 72 hours – with the Vienna card for just €18.90 / €21.90. For further information please see: https://www.wien.info/en/travel-info/vienna-card Cards are available at the Residence. Please contact the Manager on Duty.